Bermuda Monetary Authority, Ascot and Docosoft join Future Claims Bermuda forum on claims technology

Insurance Technology Laurenceo Intelligence Docosoft / Bermuda Foundation for Insurance Studies · Bermuda

For Bermuda, the forum shows claims technology and the talent to run it moving up the island's re/insurance agenda, with the regulator in the room rather than observing from outside. Bermuda carriers and service providers should treat claims automation as a workforce question as much as a systems one, and watch for the BMA's views on technology governance emerging from such discussions. Firms elsewhere will find that a jurisdiction pairing regulator, industry and training body on this theme is building a talent pipeline alongside the tools.

What Happened

Future Claims Bermuda returned on Monday 9 November to focus on how insurers use technology to handle claims and how Bermuda develops the people who will make those decisions. The half-day event is hosted by claims technology provider Docosoft in partnership with the Bermuda Foundation for Insurance Studies. The opening panel on technology supporting claims professionals is moderated by David Parker of the Bermuda Business Development Agency and includes Tiffany Austin of the Bermuda Monetary Authority, Jonathan Mulvihill of Ascot and Aidan O'Neill of Docosoft.

Why It Matters

For Bermuda, the forum shows claims technology and the talent to run it moving up the island's re/insurance agenda, with the regulator in the room rather than observing from outside. Bermuda carriers and service providers should treat claims automation as a workforce question as much as a systems one, and watch for the BMA's views on technology governance emerging from such discussions. Firms elsewhere will find that a jurisdiction pairing regulator, industry and training body on this theme is building a talent pipeline alongside the tools.

The Bermuda Angle

Bermuda re/insurers, claims teams and service providers have a local forum where the BMA, the Bermuda Business Development Agency and Ascot are discussing claims technology and career paths. Carriers should use it to align claims automation plans with regulatory expectations and local talent development.

Sources

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Key Terms

  • Bermuda Monetary Authority (BMA): The Bermuda Monetary Authority is Bermuda's integrated regulator of financial services, supervising insurers, reinsurers, banks...

Filed under Financial Markets, AI in Financial Services, AI in Insurance and Reinsurance, Bermuda AI News, Docosoft, Bermuda Foundation for Insurance Studies, Bermuda Monetary Authority.

This story is part of the Laurenceo Intelligence briefing for 10 November 2026, a daily sourced briefing on AI, technology and enterprise risk published in Bermuda by Laurenceo, founded by Jorai Laurenceo. It is produced by an automated research pipeline and checked before publication; how this is made. General information only, not legal, regulatory or financial advice.